SnackSafe Inc. Accessibility Statement

SnackSmart.ai Website & SnackSmart Mobile Application

1. Our Commitment to Accessibility

SnackSafe Inc. is committed to ensuring that the SnackSmart.ai website and the SnackSmart mobile application are accessible to all users, including individuals with disabilities. We believe that every person deserves equal access to our products, services, and information, regardless of ability. Accessibility is not an afterthought at SnackSafe, it is a core value that shapes how we design, develop, and maintain our digital experiences.

We strive to create an inclusive environment in which all users can navigate, understand, and interact with our platforms effectively and independently. Our ongoing efforts reflect our dedication to removing barriers and providing a seamless experience for everyone.

2. Scope

This Accessibility Statement applies to the following digital properties owned and operated by SnackSafe Inc.:

  • SnackSmart.ai Website— The publicly accessible website located athttps://www.snacksmart.ai, including all pages, features, and interactive content.

  • SnackSmart Mobile Application— The native mobile application available on iOS (Apple App Store) and Android (Google Play Store), including all screens, features, and interactive components.

3. Conformance Standard

SnackSafe Inc. aims to conform to theWeb Content Accessibility Guidelines (WCAG) 2.2, Level AA, as published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). WCAG 2.2 provides a wide range of recommendations for making web and mobile content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological conditions.

While we strive for full conformance, we recognize that accessibility is an evolving practice. We are continually working to identify and resolve any areas that do not yet meet these standards.

4. Accessibility Features

We have implemented a range of accessibility features across both the SnackSmart.ai website and the SnackSmart mobile application to support users of all abilities:

4.1 Perceivable

  • Alternative Text:All meaningful images, icons, and graphical elements include descriptive alternative text so that screen reader users can understand non-text content.

  • Color Contrast:We maintain sufficient color contrast ratios between text and background colors across our interfaces to ensure readability for users with low vision or color vision deficiencies.

  • Resizable Text:Content can be resized up to 200% without loss of information or functionality.

  • Multimedia Captions:Where applicable, video and audio content includes captions, transcripts, or audio descriptions.

  • Responsive Design:All content reflows properly across different screen sizes, orientations, and zoom levels.

4.2 Operable

  • Keyboard Navigation:All interactive elements — including menus, buttons, forms, and links—are fully operable using a keyboard alone, without requiring a mouse or touch input.

  • Focus Indicators:Visible focus indicators are provided on all interactive elements so users navigating by keyboard can easily identify their current position on the page.

  • Skip Navigation Links:Skip-to-content links are provided on the website to allow keyboard users to bypass repetitive navigation elements.

  • Timing Adjustability:Where time limits are applied, users are provided with options to extend, adjust, or disable the time constraints.

  • Touch Target Size:Interactive touch targets in the mobile application meet minimum size requirements to support users with motor impairments.

4.3 Understandable

  • Clear Language:We use plain, straightforward language to make our content easy to read and understand for the broadest possible audience.

  • Consistent Navigation:Navigation menus, page layouts, and interactive patterns remain consistent across all pages and screens to reduce cognitive load.

  • Error Identification and Recovery:Form inputs include clear labels, instructions, and descriptive error messages to help users identify and correct mistakes efficiently.

  • Predictable Behavior:Interactive components behave in predictable ways, and users are warned before actions that result in significant changes or data submission.

4.4 Robust

  • Semantic HTML and ARIA:Our website uses semantic HTML elements and WAI-ARIA (Accessible Rich Internet Applications) attributes where needed to ensure compatibility with assistive technologies such as screen readers, screen magnifiers, and voice recognition software.

  • Platform Accessibility APIs:The SnackSmart mobile application leverages native platform accessibility APIs on both iOS (VoiceOver, Dynamic Type, Switch Control) and Android (TalkBack, Magnification, Switch Access) to provide a seamless experience for users of assistive technologies.

  • Cross-Browser and Cross-Device Compatibility:Our website is tested across major browsers (Chrome, Firefox, Safari, Edge) and our mobile application is tested on current and recent OS versions to ensure broad compatibility.

5. Continuous Testing and Auditing

SnackSafe Inc. continuously tests and audits the SnackSmart.ai website and SnackSmart mobile application to identify, track, and resolve accessibility issues. Our testing and auditing program includes the following practices:

  • Automated Accessibility Scanning:We run automated accessibility testing tools (including axe-core, Lighthouse, and platform-specific analyzers) as part of our continuous integration and deployment pipelines to catch common issues early in the development cycle.

  • Manual Expert Testing:Our quality assurance team performs regular manual testing using assistive technologies, including screen readers (NVDA, JAWS, VoiceOver, TalkBack), keyboard-only navigation, and voice control, to validate the real-world usability of our platforms.

  • Third-Party Audits:We engage independent, qualified accessibility consultants to perform periodic comprehensive audits of our digital properties against WCAG 2.2 Level AA criteria. Audit findings are documented and incorporated into our product roadmap.

  • User Testing with People with Disabilities:We include individuals with a range of disabilities in our user testing and feedback programs to gain first-hand insight into the accessibility and usability of our products.

  • Ongoing Monitoring:We continuously monitor our platforms for accessibility regressions and emerging issues, ensuring that new features and updates maintain or improve our accessibility posture.

6. Known Limitations

Despite our best efforts, some areas of the SnackSmart.ai website and the SnackSmart mobile application may not yet be fully accessible. Known limitations may include:

  • Certain third-party content, widgets, or integrations embedded within our platforms that are outside our direct control.

  • Legacy content or documents (such as older PDFs) that may not yet have been fully remediated.

  • Newly released features that are still undergoing accessibility review and testing.

We are actively working to address these limitations and appreciate your patience as we improve. If you encounter a specific accessibility barrier, we encourage you to contact us so we can prioritize a resolution.

7. Assistive Technology Compatibility

Our platforms are designed and tested to work with the following assistive technologies:

  • Screen Readers:AWS, NVDA (Windows); VoiceOver (macOS/iOS); TalkBack (Android)

  • Voice Control:Dragon NaturallySpeaking, Voice Control (macOS/iOS), Voice Access (Android)

  • Screen Magnification:ZoomText, built-in OS magnifiers

  • Switch Devices:Switch Control (iOS), Switch Access (Android)

8. Feedback and Contact Information

We welcome your feedback on the accessibility of the SnackSmart.ai website and the SnackSmart mobile application. If you experience any accessibility barriers, have difficulty accessing any content or functionality, or would like to provide suggestions for improvement, please contact us using the information below:

SnackSafe Inc.

251 Little Falls Drive, Wilmington, DE 19808, USA

Phone:+1 (415) 510-9335

Email:accessibility@SnackSmart.ai

We aim to respond to all accessibility-related inquiries within two (2) business days. When contacting us, please include as much detail as possible about the issue you encountered, including the page or screen where the issue occurred, the assistive technology or browser you were using, and a description of the problem. This information helps us investigate and resolve issues more quickly.

9. Formal Complaints and Enforcement

If you are not satisfied with our response to your accessibility concern, you may wish to file a formal complaint with the relevant regulatory or enforcement body in your jurisdiction. In the United States, you may contact the U.S. Department of Justice, Civil Rights Division, or file a complaint with the Office for Civil Rights (OCR) under Section 508 of the Rehabilitation Act or the Americans with Disabilities Act (ADA).

We take all complaints seriously and will work diligently to resolve any identified accessibility issues.

10. Updates to This Statement

This Accessibility Statement is reviewed and updated regularly to reflect changes to our platforms, improvements in our accessibility practices, and updates to applicable accessibility standards. The most current version of this statement will always be available on the SnackSmart.ai website. We encourage you to revisit this page periodically.

Thank you for helping us make SnackSmart accessible to everyone.